Terms and Conditions

By booking Poop Swoop’s dog waste collection service, you agree to the following terms and conditions:

1. Service Overview
   Poop Swoop provides a waste collection service where our team visits your property, collects dog waste from your yard, applies disinfectant, and secures the area before leaving. We do not require client interaction; however, all dogs must be securely locked away during each visit to allow safe access to your yard.
2. Client Responsibility and Liability
   While Poop Swoop takes every reasonable measure to ensure a professional and thorough job, ultimate responsibility and liability rest with the client. Poop Swoop assumes no responsibility for incidents, injuries, or damages that may occur on the property or to any pets while performing our services. Clients are responsible for securing all pets and personal property to allow safe access to the yard.
3. Scheduling and Availability
   Collection schedules are available weekly, fortnightly, or monthly as a recurring subscription service. We reserve the right to adjust the timing of your service to accommodate our route schedules, which may change periodically. Clients will be notified in advance of any significant schedule adjustments.
4. Service Confirmation and Access
   Poop Swoop will notify you via text message when we are en route to your property and upon completion of our service. This includes a confirmation that gates or entryways are secured as they were upon arrival. The client is responsible for ensuring access to the yard for each scheduled visit.
5. Pricing and Payment
   Our service is priced at £10 for one dog, with an additional £5 per extra medium or large dog. This is a monthly subscription charged in advance, based on the selected frequency (weekly, fortnightly, or monthly). Payment is required in advance to secure service for the billing period.
6. Changes to Service and Cancellation
   Changes to your subscription or cancellation must be requested at least one billing period in advance. Cancellations or service changes are effective only once confirmed by Poop Swoop in writing.

By using our service, you agree to these terms and acknowledge Poop Swoop's limited liability as outlined above.

                                       Folly's Paddock Terms and Conditions

By booking and using Folly’s Paddock, you agree to the following terms and conditions:

1. Private Hire Usage

• Folly’s Paddock is available for private hire, giving you exclusive access during your booked session. You may invite others to join your session, but all users are subject to these terms.
• Users are responsible for ensuring the safety and behavior of their dogs during the hire period. Aggressive dogs or those with known behavioral issues must be managed appropriately to ensure safety.

2. Responsibility and Liability

• While Folly’s Paddock is fully fenced to provide a safe environment, ultimate responsibility for your dog’s safety and behavior rests with the owner.
• Folly’s Paddock accepts no liability for injuries, accidents, or incidents involving dogs, owners, or third parties during the hire period.
• You are responsible for securing gates upon entry and exit to ensure the safety of all users.

3. Dog Waste and Cleanliness

• You are required to clean up after your dog(s) during your session. Waste bins and bags are provided for your convenience. Please ensure the paddock is left clean and tidy for the next user.
• Failure to clean up may result in additional charges or refusal of future bookings.

4. Booking and Payment

• Sessions must be booked and paid for in advance. Refunds or rescheduling are only available if cancellations are made at least 24 hours before your scheduled session.
• Late arrivals do not extend the duration of your hire period. Please ensure you leave promptly at the end of your session to allow access for the next user.

5. Use of Facilities

• Folly’s Paddock is designed for dogs to run, sniff, and play off-lead. Owners should supervise their dogs at all times to prevent damage to fencing, facilities, or surrounding areas.
• Any damages caused by you or your dog will be charged to the booking party.

6. Health and Safety

• Only healthy and fully vaccinated dogs are allowed in the paddock to prevent the spread of illness. Dogs in heat are not permitted.
• Please do not bring any hazardous items, such as glass bottles, or leave behind any personal belongings.

7. Weather Policy

• The paddock is open in all weather conditions. However, Folly’s Paddock reserves the right to cancel or reschedule bookings in extreme weather for safety reasons. Affected bookings will be refunded or rescheduled.

8. Changes to Terms

• Folly’s Paddock reserves the right to update these terms and conditions at any time. Clients will be notified of any significant changes.

By booking and using Folly’s Paddock, you agree to these terms. Thank you for helping us maintain a safe, enjoyable environment for you and your dogs!